Please see our Warehouse & Customer Service Hours listed below.
For our online order delivery estimates, please see Auspost's Delivery Speeds And Coverage. Due to the Holiday period - we cannot guarantee delivery timeframes and there may be delays that are outside of Australia Post's delivery estimates.
*Please note that our warehouse and customer service team is based in Australia and all hours listed below are in the AEDT time zone.
Our warehouse and customer service teams are operating with limited staffing and capacity between 24/12 and 05/01, and there may be delays in our response times and order dispatch during this period - please see our reduced operating hours below:
| Day | Operating Hours |
| Wednesday 24th of December (Christmas Eve) | 9:00am - 3:00pm [AEDT] |
| Thursday 25th of December (Christmas Day) | Closed |
| Friday 26th of December (Boxing Day) | Closed |
| Saturday 27th of December | Closed |
| Sunday 28th of December | Closed |
| Monday 29th of December | 9:00am - 5:00pm [AEDT] |
| Tuesday 30th of December | 9:00am - 5:00pm [AEDT] |
| Wednesday 31st of December (New Years Eve) | 9:00am - 3:00pm [AEDT] |
| Thursday 1st of January (New Years Day) | Closed |
| Friday 2nd of January | 9:00am - 5:00pm [AEDT] |
| Saturday 3rd of January | Closed |
| Sunday 4th of January | Closed |
| From Monday 5th of January Onwards | Normal operating hours |
